Frequently Asked Questions
Everything you need to know about your next Masterpiece.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Express options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a process.
Are your garments true to size?
Most of our pieces follow standard sizing. However, we recommend checking the specific size guide on each product page for detailed measurements and fit notes.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How should I care for my Masterpiece items?
To preserve the quality of our premium fabrics, we recommend following the specific care label instructions inside each garment, typically involving cold washes or professional dry cleaning.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as flexible installment options through Klarna and Afterpay.